Contact us
We answer, and quickly.
A real person reads every message. Most replies go out the same working day, and safety reports jump the queue.
General questions
Anything about your account, your profile or how matching works.
hello@thepairnetwork.comReport a member
Something felt off in a conversation, or a profile looks fake. We read these first.
safety@thepairnetwork.comBilling and plans
Questions about your plan, a receipt, or the launch free period.
billing@thepairnetwork.comBefore you write
Plenty of questions are answered already: our trust and safety centre covers checks and red flags, costs and expenses covers money, and the guides library walks through contracts, visas and the first month.