Au pair scams: how to spot a fake family or au pair

The scams we see most

Almost every au pair scam ends with a request for money or personal documents. The story changes, the ending doesn't.

• Fake 'visa agent' fees — the 'family' asks you to pay an agent they recommend
• Overpayment cheques — you're sent too much for flights and asked to wire the difference back
• Too-good-to-be-true offers — very high pocket money, few hours, immediate start, no interview
• Identity harvesting — early requests for your passport scan, bank details or ID number
• Fake au pairs — asking a family to pay flights upfront, then disappearing

Warning signs

One sign alone isn't proof, but two or more should make you stop and check.

• Refuses or keeps postponing a video call
• Wants to switch to WhatsApp or email within the first message or two
• Story, names or photos don't match across messages
• Rushes you: 'we need an answer today'
• Messages that feel copied and pasted, with no detail about your profile

Simple checks that work

Keep conversations on The Pair Network until you've met on video. Look for the verified badge. Ask specific questions — the children's routines, the neighbourhood, the au pair's past childcare. Real people answer easily.

Only apply for a visa through the official government website of the host country, and never pay anyone the family introduces as an agent.

If something feels wrong

Stop replying, don't send money or documents, and use the Report button on the profile or conversation. Our team reviews every report. If you've already lost money, contact your bank and local police straight away.